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Regional Facilities Manager – TFM

Website Akton Recruitment

Regional Facilities Manager

This role is responsible for all aspects of TFM service delivery at the site(s) across the region as well as the overall Site Manager for a Head Office in Uxbridge.

Lead the engagement with building users groups and employee forums to understand perceptions of performance of the services and how the services could be better tailored to the client for the future. In addition to this will also be the responsibility of the delivery of Additional Works that are identified as a result of our delivery.

Liaising with the Customer, on-site Teams, internal departments/teams and Sub-Contractors to ensure the TFM contract at site(s) level is delivered within the terms of the contract. This role will have an emphasis on customer service and will be point of contact for all site(s) related activity, making sure the service on all sites is delivered and compliant with company procedures.

There will be an expectation of the successful candidate to have a good understanding of Facilities,
Contracts, Contract Variations, Additional work opportunities, Risk Management and general management tools (RAG reports, SWOT reports, etc..) to assist in a successful contract delivery

Key Accountabilities:
* Ensuring that direct reports are delivering as required
* Ensure correct level of Technical Appointments are in place to delivery services across the region
* Responsible for all PPM programmes to deliver full scope of services within SLA
* Responsible for Additional Works WIP for the sites they are responsible for
* Responsible for Additional Works to be completed on time and on budget
* Responsible for all corrective and reactive works to be correctly recorded within the company’s asset management system
* Responsible to ensure that teams operate in a time/cost effective manner
* Act as escalation for all emergencies
* Ensure that tasks are carried out in a safe manner via completing site audits/visits
* Ensuring that disruption to the client’s premises is kept to a minimum during activities within Scope
* Maintaining good strong relationships with the customer and all internal stakeholders
* Ensure that quality is monitored via completing site audits/visits
* Complete and provide accurate monthly reporting to senior management/client
* Complete and provide accurate daily reporting to senior management/client
* Attend Client meetings as required
* Monitoring and control costs associated with all tasks
* Escalates any major issues appropriately
* Manage the recruitment, retention, motivation and development of the team
* Manages performance of team against clear objectives and expectations
* Ensure all training requirements of the team are met and recorded
* Contributes to budget planning and reviews financial performance against budget
* Other management and operational duties that may be required from time to time
* Provide cover and resilience for services on site

Dimensions of the Role:
* Days, Normal office hours, Monday to Friday
* 6 director reports across the region
* 5 Locations
* P&L – TO £6m pa
* Flexible working will be required in order to meet client expectations
* Mixture of office and site-based activity across the South Region

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