Tenancy Enforcement Officer

Full Time
Salary: £24.00 per hour
Location: Woolwich, London
Sectors:Housing & Local Authority

Tenancy Enforcement Officer


I am recruiting for a local authority who is looking for someone to provide a comprehensive, high quality, customer focused range of front- line services to

Key Responsibilities

The day -to-day management of tenancy and neighbourhood issues in respect of a designated group of dwellings, ensuring the proper and appropriate use of accommodation and ensuring that residents receive an efficient and effective service in respect of tenancy and related issues.

To personally meet with all new tenants with the purpose of explaining and promoting the full range of services available, explaining the role of the Council as landlord, and the responsibilities of residents benefiting from the occupation of Council accommodation.

To undertake liaison with other agencies and RSLs' in all aspects within the Public Realm, ensuring opportunities for joint working and common standards across tenure are identified and maintained.

To undertake regular and scheduled inspections challenging behaviour and working in partnership with residents, internal and external partners ensuring a well cared for environment is established and maintained.

Identifying and providing support to vulnerable residents, ensuring good links with support networks and the co-ordination of services to address needs or problem issues. Ensure that appropriate referrals are made including the identification of high risk cases.

Provide a pro-active approach to dealing with all forms of nuisance and anti social behaviour and will be responsible for taking robust enforcement action against breaches of tenancy conditions.